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Member Relations Executive

Location: TFX Funan, TFX Millenia Walk, TFX Pacific Plaza

Job Description

Member Relations Executive work to establish and sustain meaningful ties with True Members.


  • Keen on pursuing a career in a fast paced and intense sales environment
  • Possess an out-going personality, customer service orientated
  • Possess a good sense of customer service, responsibility and integrity
  • Candidates with experience in corporate/product/direct sales and telemarketing preferred
  • Basic computer literacy/knowledge in Microsoft office
  • Able to commit to a 5.5 day work week
  • Minimum academic qualifications of GCE 'O' Levels


  • Attending to customer inquiries (phone, email, person)
  • Membership administration and front of house duties
  • Have basic fitness knowledge to engage customers with product knowledge
  • Grow the membership business by obtaining referrals
  • Conduct club tours and overcome membership objections
  • Maintaining professional relationships with existing members
  • Able to commit to a 5.5 day work week
  • Assisting Club Management by overseeing the facility in terms of maintenance and cleanliness/hygiene
  • Any other ad-hoc task / duties that may be assigned by club management from time to time
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