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Join The Team

If you are passionate about making a difference, come embark on an exciting and rewarding career with us.

What inspires us?

Helping people move better, feel great and live Xtraordinary lives.

Do what you love

Permanent Part-time - Telemarketer

Location: Home Office
Application closing date: 31 Dec 2020

Job Description

Responsible for reaching out to potential clients and provide customers over telephone and service and product information.

Requirements

  • Office hour timings on weekdays from 10am to 3pm
  • Outspoken with good communication skills
  • Experience in call centres will be advantageous but not necessary

Responsibilities

  • Conduct calls to explain trials and services to customers
  • Schedule appointments for potential customers to use our free trial pass
  • Achieve 300 calls with a minimum of 8-10 bookings per day

Facility Maintenance Officer

Location: TFX Funan, TFX Millenia Walk, TFX Pacific Plaza
Application closing date: 31 Dec 2020

Job Description

We are hiring a maintenance worker to join our maintenance team. You will inspect different equipment and perform any basic repairs or preventative maintenance when required.

Requirements

  • Required to work night shift as maintenance works may be carried out after operating hours
  • Able to work independently with minimal supervision

Responsibilities

  • In charge for rectifying aesthetic damages to facilities
  • Painting of areas within a centre which includes walls, pillars, wooden items and fitness equipment
  • Carry out general repair and maintenance work
  • Rust treatment for fitness equipment
  • Coordinate with contractors/suppliers for repair & maintenance work
  • Conduct routine checks on club equipment maintenance
  • Keep maintenance logs
  • Ad-hoc duties as assigned

Customer Service Officer

Location: TFX Funan, TFX Millenia Walk, TFX Pacific Plaza
Application closing date: 31 Dec 2020

Job Description

Interact with customers to provide information in response to inquiries, concerns and requests about products and services.

Benefits

  • Complimentary use of all gym facilities, group classes and swimming pool
  • Continuous training programmes with career advancement opportunities
  • Annual, medical and birthday leave
  • Medical benefits

Requirements

  • Good communication skills
  • Customer Service Orientated
  • Responsible and reliable with integrity
  • Willingness to learn new skills and open to development
  • Able to commit shift hours (Including weekends and public holidays)

Responsibilities

  • Process check in/out for members
  • Process members' application
  • Manage incoming calls and customer service inquiries
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Generate daily reports

Fitness Instructor / Personal Trainer

Location: TFX Funan, TFX Millenia Walk, TFX Pacific Plaza
Application closing date: 31 Dec 2020

Job Description

Passion in Fitness industry and want to know more? We’re looking for an enthusiastic Personal Trainer to motivate, inspire, and guide people to achieve their fitness goals.

Benefits

  • Attractive commission structure on top of a basic salary
  • Complimentary use of all gym facilities, group classes and swimming pool
  • Continuous training programmes with career advancement opportunities
  • Annual, medical and birthday leave
  • Medical benefits

Requirements

  • Passionate about improving/enriching the life of others through fitness.
  • Good sense of customer service, patience, responsibility and integrity.
  • Self-motivated and driven to achieve sales KPIs and service.
  • Able to commit to shift hours (Including weekends and public holidays)
  • Candidates with recognized Personal Training qualification (ACE, FITSAF, FIC, BEC etc.) preferred but not a must.

Responsibilities

  • Maintain a professional image and conduct befitting of fitness professional.
  • Provide professional exercise recommendations to members.
  • Proficient in the use and demonstration of gym equipments.
  • Demonstrate exercises to members.
  • Provide feedback to members on exercise techniques and fitness routines.
  • Design and administer appropriate programs tailored to the members’ needs and goals.
  • Achieve monthly fitness sales and service KPIs/targets.
  • Ad-hoc duties as required.

Membership Consultant (SALES)

Location: TFX Funan, TFX Millenia Walk, TFX Pacific Plaza
Application closing date: 31 Dec 2020

Job Description

Are you looking to join a dynamic team where you can: Thrive in a fast-paced and competitive environment. Use your strong selling skills and understand customer needs.

Benefits

  • Attractive commission structure on top of a basic salary
  • Complimentary use of all gym facilities, group classes and swimming pool
  • Continuous training programmes with career advancement opportunities
  • Annual, medical and birthday leave
  • Medical benefits

Requirements

  • Strong communication, interpersonal and negotiation skills
  • Highly motivated and result-oriented
  • Possess strong work ethics
  • Able to commit to a 5.5 day work week (including weekends and public holidays)
  • Experience in direct sales and phone sales, and an interest in health and fitness are a plus

Responsibilities

  • Identify prospective customers, present club facilities and services and give them appropriate recommendations
  • Engage prospective customers through phone calls and in person
  • Generate leads from referrals and outreach
  • Maintain updated prospecting records in the company’s CRM systems
  • Work closely with team members to enhance the customer experience
  • Respond to customer enquiries in a timely and professional manner
  • Achieve and surpass daily and monthly goals
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